1. Introduction

Visionary Solutions Group ("we," "our," or "us") operates a social media presence on Instagram and LinkedIn. This Privacy Policy explains how we collect, use, and protect information when you interact with our social media content and automated messaging systems.

2. Information We Collect

2.1 Information You Provide Directly

Direct Messages: When you send us a direct message on Instagram or LinkedIn, we collect the content of your message and any information you choose to share (name, email, phone number, company information).

Comments: When you comment on our posts, we may collect your username and comment content.

Contact Forms: Information submitted through contact forms on our website or social media.

2.2 Information Collected Automatically

Social Media Profile Information: Your public profile information (username, profile picture) as provided by the social media platform.

Interaction Data: Engagement with our content (likes, shares, comments).

Technical Information: Information automatically collected by social media platforms (IP address, device type, etc.) that may be shared with us through their APIs.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and direct messages

Provide information about our AI consulting services

Send you relevant content about AI training, strategy, and automation

Improve our content and services based on your interests

Schedule discovery calls and consultations

Send newsletters and marketing communications (with your consent)

Analyze engagement and improve our social media presence

4. AI-Powered Automated Responses

We use artificial intelligence (AI) to provide automated responses to some direct messages on Instagram. Here's what you should know:

AI-generated responses are designed to provide helpful information and connect you with our team

Your messages are processed by AI systems (including but not limited to OpenAI, Anthropic Claude) to generate relevant responses

Message content is used solely for providing responses and improving our service

You can always request to speak with a human team member

We do not sell or share your message content with third parties for their marketing purposes

5. How We Share Your Information

5.1 Service Providers

We may share your information with trusted service providers who help us operate our business:

CRM Systems: GoHighLevel (for contact management and marketing automation)

AI Services: OpenAI, Anthropic (for automated message responses)

Automation Tools: n8n, ManyChat (for workflow automation and messaging)

Email Services: Google Workspace (for email communications)

Analytics: Meta/Facebook, LinkedIn (for social media analytics)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights or the rights of others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Retention

We retain your information for as long as necessary to:

Provide our services and respond to your inquiries

Comply with legal obligations

Resolve disputes and enforce our agreements

You may request deletion of your information at any time by contacting us.

7. Your Rights and Choices

7.1 Access and Correction

You can request access to the personal information we hold about you and request corrections if it's inaccurate.

7.2 Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

7.3 Opt-Out of Marketing

You can opt out of marketing communications at any time by:

Clicking "unsubscribe" in any marketing email

Sending us a direct message requesting to opt out

Contacting us at the information provided below

7.4 Social Media Platform Controls

You can also control your privacy settings directly through Instagram and LinkedIn's platform settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest

Access controls and authentication

Regular security assessments

Secure API integrations

However, no system is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Third-Party Links

Our social media content may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy on our website and social media

Updating the "Last Updated" date at the top of this policy

Sending direct notification for significant changes (where appropriate)

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected

Right to know whether personal information is sold or disclosed

Right to say no to the sale of personal information

Right to access your personal information

Right to equal service and price

Right to request deletion of your personal information

We do not sell personal information.

14. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

Right to access your data

Right to rectification of inaccurate data

Right to erasure ("right to be forgotten")

Right to restrict processing

Right to data portability

Right to object to processing

Right to withdraw consent

Our legal basis for processing is typically consent or legitimate business interests.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Visionary Solutions Group
Website: www.visionarysolutionsgroup.com

We will respond to your request within 30 days (or as required by applicable law).

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FAQS

How do I know if AI is a good fit for my business?

If your business manages large volumes of data, repetitive tasks, constant customer interactions, or decision-making slowdowns, AI can unlock game-changing value. At VSG, we don’t push generic solutions — we partner with you to pinpoint the exact areas where AI can cut costs, boost efficiency, and open new revenue streams. Even if you’re just beginning your AI journey, our tailored discovery process provides a clear roadmap of high-impact use cases and projected ROI for your business.

How does your pricing work?

At VSG, we use an outcome-based pricing model — because you should only pay for results that matter. During the discovery phase, we define success together and create a clear technical action plan. From there, we set a fixed monthly rate tied to timelines and measurable deliverables, so you know exactly what you’re getting, when you’re getting it, and the impact it will create.

How long do implementations usually take?

Our most successful engagements last at least 3 months — giving us the time to dive deep into consulting and roadmapping. But we know speed matters too. That’s why within the first 3 weeks, we deliver a proof of concept you can see, test, and give feedback on. From there, we iterate continuously to ensure every step of the journey delivers value and keeps your business moving forward.

Who owns the AI that you build for customers

From day one, you own 100% of the intellectual property and licensing rights for your software system. If our partnership ever concludes, we ensure a smooth transition with complete documentation, training, and user guides so your team can confidently manage and scale the system. Your IP is always yours — no exceptions, no strings attached.